Privacy Policy
Last updated: 27 February 2026
1. Introduction
Zhengyegroup Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, postal address, and telephone number
- Payment information (processed securely through Stripe)
- Order history and preferences
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device and operating system information
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about products, services, and promotions
- Improve our website and customer service
- Comply with legal obligations
- Prevent fraud and enhance security
4. Legal Basis for Processing (UK GDPR)
We process your personal data under the following legal bases:
- Contract performance: To fulfill orders and provide services
- Legitimate interests: To improve our services and prevent fraud
- Legal obligation: To comply with tax and accounting requirements
- Consent: For marketing communications (which you can withdraw at any time)
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers (payment processors, delivery services)
- Professional advisers (lawyers, accountants)
- Law enforcement when required by law
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is retained for 7 years to comply with UK tax regulations.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Object to processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at [email protected]
8. Cookies
We use cookies to enhance your browsing experience. See our Cookie Policy for details.
9. Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
10. International Transfers
Your information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place for such transfers.
11. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.
13. Contact Us
For questions about this Privacy Policy, contact:
Zhengyegroup Ltd
47 Albemarle Street, Mayfair, London W1S 4JL
Email: [email protected]
Tel: +44 20 7629 8847
14. Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Helpline: 0303 123 1113